Monitor, score and improve how your fleet drives. Crystal Ball’s driver behaviour monitoring system combines real-time telematics, in-cab alerts and driver league tables to cut accidents, insurance costs and fuel.
Reports are available on a desktop portal and drivers can check their own score in the CB Driver app. Driver behaviour is an optional add-on to the FleetTracker fleet vehicle tracking system.
The system scores every driver against five key performance indicators:
Each event feeds a driver safety score and a fleet-wide league table, so managers see best and worst performers at a glance.
Four steps, running continuously:
See driver scoring on your own fleet. Tell Crystal Ball about your vehicles and see how scoring, in-cab alerts and league tables would work for your drivers.
reducing unsafe driving behaviour such as harsh braking, unsafe manoeuvres, speeding, and poor driving, resulting in fewer road traffic incidents, violations, and fines.
fewer speeding instances and improvements in driver behaviour reduces wear and tear.
a reduction in harsh acceleration, braking, and idling also improves fuel efficiency, while the driver monitoring system allows fleet managers to better monitor fuel waste from inefficient driving practices.
driver league tables give fleet managers instant visibility over driver behaviour, enabling them to identify and reward careful driving and manage and improve dangerous driving.
Driving for work is a workplace risk, not just a cost. The Health and Safety Executive estimates that more than a quarter of road traffic incidents may involve someone driving for work, and RoSPA links at-work driving to more than 500 deaths a year, almost a third of all UK road deaths. A monitoring system gives you the evidence to manage that duty of care rather than hope for the best.
Carlisle Support Services cut insurance premiums by 34 per cent and saved more than £100,000 in the first year on Crystal Ball’s SmartCam platform. “Crystal Ball’s award-winning SmartCam 4G system provides everything and more that Carlisle needs to run a safe, compliant and cost-effective fleet.” (Debbie Blantern, Procurement and Fleet Manager, Carlisle Support Services).
Independent data agrees. The Energy Saving Trust documents a telematics rollout at G4S that cut idle time by 43 per cent, reduced CO2 by two tonnes a year and lifted driver safety scores by 66 per cent. Crystal Ball customer Trojan Crates saved 3,822 litres of fuel in a year, worth £4,777.50. See the fleet tracking ROI benchmark for the full breakdown.
That was a saving of more than £100,000, alongside safer driving. Ask what scoring and coaching could do for your fleet.
Read the full case study
Pair driver behaviour data with video using SmartCam, Crystal Ball’s 4G dash cam on the same platform. Forward-facing and optional driver-facing cameras, with AI that detects distracted driving, mobile phone use, yawning and smoking. Event Metrics show the g-forces around an incident, and footage supports coaching and faster insurance claims.
Monitoring how employees drive for work is lawful in the UK under the UK GDPR and the Data Protection Act 2018, provided you are transparent and proportionate. ICO guidance says tell drivers the nature, extent and reasons for monitoring, and use the least intrusive method that meets your aim. Start from Crystal Ball’s fleet dashcam policy and GDPR template.
Crystal Ball has monitored UK fleets for more than 15 years, operating from Manchester since 2005. Its trackers are Thatcham-approved, it is recognised as a Top 100 Trusted Brand in Fleet, it holds an Innovation in Telematics award, and it is rated 4.9 out of 5 from more than 127 Google reviews.
Crystal Ball scores drivers against five KPIs: speeding, harsh acceleration, harsh braking, cornering and idling. Those events combine into a driver safety score and a fleet league table.
Yes, under the UK GDPR and the Data Protection Act 2018, provided you have a lawful basis, are transparent with drivers and keep monitoring proportionate. Most employers rely on legitimate interests.
Yes. ICO guidance requires you to tell workers the nature, extent and reasons for monitoring before it begins, normally in a written privacy notice.
It can. Insurers recognise the lower risk of a monitored, Thatcham-approved fleet. Carlisle Support Services achieved a 34% reduction in premiums within a year.
Driver behaviour monitoring scores how a vehicle is driven from GPS and accelerometer data. A dash cam adds video and, with SmartCam, AI cabin detection. Crystal Ball combines both on one platform.
Yes. Driver Behaviour is an optional bolt-on to the FleetTracker GPS tracking system, priced by quote based on your fleet.
Get started with driver behaviour monitoring. Tell Crystal Ball how many vehicles you run and what you want to improve, and get a tailored quote or see the system in action.
Hidden, yet easily identifiable, operational issues can quietly add hundreds of thousands of pounds to annual fleet costs. From underutilised vehicles and excessive idling to poor maintenance scheduling, unsafe driver behaviour, unauthorised vehicle usage and compliance gaps, many inefficiencies go unnoticed and often have a significant impact on your bottom line.
Our free Fleet Performance Scorecard provides an instant benchmark of your fleet’s performance, helping you identify opportunities to reduce costs, improve visibility and make more informed decisions.
Your Fleet Performance Scorecard
Sample resultComplete the form to receive a free quote for fleet vehicle tracking systems for your business.
Get in Touch
Get a Quote