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Protect Your Workforce With Our Lone Worker Protection App
Enhance lone worker safety with Crystal Ball’s comprehensive lone worker protection solution.
- Our award-winning MobileLWP monitoring app has been designed to improve safety across your entire workforce.
- This BS8484 compliant solution will help managers effectively protect lone workers from any workplace hazards or risks.
- Keep track of your workers, their whereabouts, and any potential risk to health and safety with the MobileLWP app – no additional tracking devices are necessary.
How our Lone Worker Protection App works
Crystal Ball’s lone worker solution is designed to be the most convenient and comprehensive way to maintain the safety of your lone workers.
Unlike other lone worker solutions on the market, our MobileLWP system does not require any additional devices to monitor your employees. They’ll simply need to download the app, which will then use their phone’s mobile signal to transmit location data, alerts, and essential communications between employees, managers, and the alarm receiving centre.
With this efficient lone worker protection system, employees will be able to instantly check in and communicate any problems, helping managers and emergency services respond rapidly and appropriately.
Fleet managers can choose between our two lone worker protection solutions: Mobile LWP and Mobile Rescue. The MobileLWP solution is designed to protect workers while on duty through live location tracking, an intuitive panic alarm, timed welfare sessions, and frequent safety alerts.
The Mobile Rescue app offers a more comprehensive solution to improving lone worker safety, with additional features including access to a 24/7 alarm receiving centre, monitoring centre, and historical event call recordings. Organisations that operate under more risk adverse conditions will benefit from implementing this more thorough lone worker solution.
Features of our Lone Worker Protection App
Award-Winning App
Our lone worker protection app is a convenient solution to lone worker monitoring – with no additional devices needed.
GPS Location Tracking
With this app, fleet managers can track their drivers’ whereabouts in real time via its GPS location tracking capabilities. Through live mapping and location monitoring, organisations will be able to gain full visibility over their lone worker force wherever they are.
BS8484 Accredited
MobileLWP is accredited with British Standard 8484; ‘Code of Practice for the provision of lone worker device services’, ensuring safety.
Routine Welfare Check
The automated routine welfare check feature is designed to further protect lone workers by reminding them to periodically check in with their managers and confirm their safety during shifts. If the employee does not check in within a certain amount of time, the device will automatically trigger an alarm and alert administrators as to any potential incidents. Managers will then be able to monitor worker wellbeing and identify any missed check ins as potential concerns.
Manual Panic Alarm
Aside from the app’s automated alarm system, employees will also be able to manually trigger a panic alarm and send a distress alert to their manager. This alarm is accessible through the app’s discreet SOS button. Once the worker has pressed this button multiple times, emergency services and administrators will be alerted to the incident and provide assistance.
Automated Panic Alarms
For extra protection in the workplace, the MobileLWP’s automated panic alarm system will be triggered when an employee does not respond to a routine welfare check. The panic alarm will be sent to authorised personnel, who will then be able to communicate with the at risk employee and immediately provide the necessary assistance.
Email & SMS Notifications
Remote access and alerts are an essential aspect of maintaining high levels of worker protection at all times. With Crystal Ball’s lone worker app, managers will be able to easily monitor the personal safety of the organisation’s workers through their mobile phones. When a panic alarm has been triggered, a notification will be sent out via email and SMS notifications to all authorised personnel. This alert can also be customised according to your organisation’s needs.
NFC Functionality
Near Field Communication (NFC) technology will help workers automatically check in and out of pre-designated locations, notifying managers of their arrival and departure throughout their work day. Each notification will include detailed information including date, time, and specific location data to help employers efficiently keep track of lone worker safety.
Open Audio Facility
Our lone worker solution will automatically dial a preassigned number as soon as the panic alarm has been activated, both manually by the driver or through the automated panic alarm system. Via this two way audio system, administrators can communicate with the worker to provide assistance in a hazardous situation.
Benefits of the Lone Worker Protection App
- Added peace of mind. With our Lone Worker solution, employers and fleet managers can rest assured knowing that their employees will be able to easily raise an alert regarding any risks while at work. This alert will then be received by authorised administrators as well as a 24/7 alarm receiving centre, so any of your employees’ concerns will be heard, recorded, and attended to immediately.
- Enhanced worker safety. Crystal Ball’s Lone Worker Protection App is designed to help protect your workers at all times, especially those who work in more hazardous environments. With regular welfare checks, intuitive alert systems, and open lines of communication, workers will be able to receive assistance as quickly as possible.
- Automated protection system. The MobileLWP system’s automatic check in and alarm system makes strengthening worker safety a much more efficient process. With this automated protection system, managers won’t have to worry about manually checking in on their workers on a regular basis. Instead, they’ll be able to focus their time and energy on providing rapid assistance when needed and improving workplace safety strategies.
- Proactive protection strategy. Our lone worker solution offers a full view of each worker’s whereabouts and conditions at all times, which can be easily monitored through the app. By implementing our MobileLWP solution, employers will be able to offer a more proactive approach to lone worker protection rather than a reactive one as they’ll be able to contact emergency services and provide aid faster.
- Compliance with lone worker regulations. Managers have a legal duty and responsibility to the safety of their workers, especially lone workers. With our lone worker app, employers can be assured that their safety and protection strategies are in line with the UK’s current lone worker regulations.
- BS8484 compliant. Crystal Ball’s mobile Lone Worker Protection (MobileLWP) is tested to BS8484, meaning that you can be assured that you lone workers are getting exceptional protection. Workers will be monitored in line with the latest legislation.
Who uses the Lone Worker Protection App?
A large range of industries can benefit from using the Lone Worker Protection App, including:
Field service workers
- Field service workers, such as technicians, engineers, and maintenance workers, are often required to work on-site and in potentially hazardous environments. The Lone Worker Protection App will provide an added layer of safety by providing managers with the ability to monitor their movements. At the same time, employees will also be able to communicate any risks and immediately receive the necessary aid.
Utility and infrastructure workers
- Organisations that operate in utility sectors such as electricity, gas, and water, often send out lone workers to deal with isolated or hazardous conditions. The Lone Worker Protection App ensures that these workers can promptly seek assistance as soon as they encounter any issues or dangers on shift. Workers that are sent out during odd hours in the day will also be able to communicate any risks thanks to the 24/7 alarm receiving and monitoring centre.
Transportation & delivery drivers
- Companies that operate large fleets of transport and delivery vehicles will also benefit from implementing our lone worker protection solution. Drivers operating in this industry can be exposed to different environments and potential risks while on the road. With the lone worker app, employees can stay connected and quickly call for assistance as soon as possible.
Lone Worker Protection Solutions Compared
Mobile LWP vs Mobile Rescue
Mobile LWP
- Live Location Updates
- Mobile Phone App with Panic Alarm
- Timed Welfare Sessions
- Event Audit Log
- System, Email & Call Alerts
- Self Managed Solution
- All lone worker functionality included
Mobile Rescue
- 24/7 Monitoring Centre
- Selected Features of MobileLWP
- Monitoring by BS5979 Alarm Receiving Centre
- Access to ARC’s event call recordings
- Access to ARC’s Reporting Dashboard
- Professionally Managed Solution
- 24/7 Alarm Receiving Centre
Available to download on Google Play
Lone Worker Protection FAQs
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What’s the difference between the MobileLWP and Mobile Rescue solutions?
The key difference between the two lone worker solutions is the level of protection they each offer. The MobileLWP is an excellent solution for organisations that are looking to implement a lone worker protection system. It provides all the necessary features needed to protect workers while they are on shift, including real-time location data, timed welfare sessions, panic alarms, and automatic safety alerts.
The Mobile Rescue app offers more comprehensive features that provide a higher level of worker protection. Alongside the MobileLWP’s capabilities, the Mobile Rescue app also includes access to a 24/7 alarm receiving centre, a monitoring centre, a reporting dashboard, and historical communications data for a more detailed protection system.
If your organisation operates in more hazardous environments, we recommend using our Mobile Rescue app for more immediate and around-the-clock assistance in the case of an accident.
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Can the LWP app be integrated with Crystal Ball’s other solutions?
Both the MobileLWP and Mobile Rescue app have been designed to integrate seamlessly with all of our vehicle and worker tracking solutions. For an all-inclusive employee monitoring system, we recommend pairing our lone worker app with our vehicle tracking and dash cam systems.
In doing so, managers will be able to streamline data flow and provide a comprehensive view of fleet operations and safety measures.
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Is the Lone Worker Protection app compliant with all industry regulations?
Crystal Ball’s lone worker protection solution has been tested according to the BS8484, which is the British industry standard for providers of lone working safety services. Through implementing the MobileLWP, employers can ensure their workers are monitored and protected in line with current UK lone worker legislation.
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What our clients say
John Everett
Service Unit Office, Havering London BoroughAs a department we wanted to ensure we were complying with legislation. We required a smartphone application for convenience and location accuracy and Crystal Ball fitted the bill. Management now has complete peace of mind and can rest assured knowing adequate processes are in place in the event of an emergency. It has also impacted our officers - making them feel safer and reassured.
Darryl Smith
General Manager, Co-operative FuneralcareCrystal Ball’s lone worker protection solution has offered peace of mind to all our staff and the management at The Co-operative Funeralcare. It has also addressed relevant health and safety legislations and made our organisation more compliant.
Lynne Herbert
CEO, Dewis Centre for Independent LivingWe have used Crystal ball for our lone workers for at least 10 years now. A panic alert can be sent back to the office if faced with a challenging situation and it helps keep a track of where the lone workers are and if they fail to cancel their welfare at the end of a meeting, alerting us to the fact there may be a problem. It gives the company and the lone workers a certain amount of peace of mind, that they are being cared for whilst away from the office.